Hays Czech Republic s.r.o. is part of Hays plc, a global leader in recruiting qualified, professional and skilled people across a wide range of specialised industries and professions. Over 100 people make up our Czech Republic´s team, covering 14 specialisms. Should you be interested in permanent, temporary or contract role, speak to our recruiting experts.
Your new company
For our client, international provider of software solutions and fleet management, we are seeking candidates to join their IT department in Prague.
Your new role
You will be responsible for delivery and support of end-users via ticketing system, live chat and phone calls. You will be also responsible for interaction with customer, processing their information and responding to inquiries. Another responsibilities that you can expect: diagnoses and solution for hardware and software issues, identifying and escalating priority issues etc.
What you'll need to succeed
We are seeking passionate IT candidates, who are willing to co-operate with others, communicate clearly and accurately. Ideally candidates that have experience in customer service, who are able multitask and able to work under pressure in dynamic environment.
You have to be fluent in English and also German language.
What you'll get in return
- Opportunity to work for international company
- 25 days of vacation
- 5 sick days
- Meal vouchers
- Pension Insurance Contribution
- Multi Sport Card
- Cafeteria at work etc
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Práce na plný úvazek
Na dobu neurčitou
Středoškolské nebo odborné vyučení s maturitou
Angličtina (pokročilá), Němčina (pokročilá)
Hays Czech Republic, s.r.o.